Introduction

Massive Quantum Containers (Pty) Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, physical address, and company details.
• Order Information: Products purchased, delivery details, and transaction history.
• Technical Data: IP address, browser type, operating system, referring URLs, and interactions with our website.
• Communication Data: Records of correspondence via email, phone, or chat.

We collect this information directly from you when you fill in forms, place an order, subscribe to our newsletter, or contact us.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including delivery and customer support.
• To communicate with you about orders, products, and services.
• To improve our website, products, and customer experience.
• To comply with legal obligations and regulatory requirements.
• For marketing purposes (only with your explicit consent).

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device. You can control or disable cookies in your browser settings, though this may affect some website features.

We may also use analytics tools (e.g., Google Analytics) to collect anonymized data about website usage.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Logistics partners, payment gateways, and IT service providers who assist in delivering our services.
• Legal Authorities: When required by law or to protect our rights, property, or safety.

All third parties are contractually obligated to keep your information secure and confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include secure servers, encryption, firewalls, and access controls.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under POPIA, you have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Objection: Object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize the data.

Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe we have collected information about a child, please contact us.

International Transfers

Your personal information may be transferred to and processed in countries outside South Africa, where our service providers are located. We ensure that such transfers comply with POPIA and that adequate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date indicated. We encourage you to review this policy periodically.

Last Updated: 11 July 2026

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• +27 078 257 7100
• info@massivequantum.co.za
• Massive Quantum Containers (Pty) Ltd, Gauteng, South Africa